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Questions & Answers Continued
Can I use your software with another cutting table or XY machine?
Because our software is so fast and easy to use, several companies
currently program other machines with it. In order to use our software
with your machine, it must be programmable (for example, magnetic
and optical tracing machines are not). Also, you need some way to
upload these programs to your machine from a PC. If these capabilities
exist, you can simply use our software to create programs in the
format that your machine needs. Our software can create files in
DXF, G-Code or HPGL/2 format. If your machine uses some other unusual
format, it probably has translation software to turn one of these
standard file types into the format needed. If you are uncertain
about the details of your system, call our technical support department
for assistance. We will even call the manufacturer of your machine
and work out the details, sparing you from the confusion.
How much do I have to know about computers? How
much training do I need?
The PlasmaCAM software is the easiest and most flexible software
available for plasma cutting. There is no need for expensive training
seminars or long startup times. The program is simple and is accompanied
by a very understandable instruction manual. The instruction manual
provides a step-by-step guide for setting up and using the machine.
Depending on your prior experience with computers,
CAD and CNC, you should be up and running in a few hours to a few
days. If you are not familiar with Microsoft Windows, we recommend
that you buy a book, learn from a friend, or take a computer class
for beginners.
How much maintenance does the machine need?
How well is it supported?
Because the PlasmaCAM system is so well designed, maintenance
and repair requirements are much lower than you might expect. If
you've worked with other CNC machines, you'll be amazed to discover
how different PlasmaCAM is.
Our tech support agent has spent more than half his
life working with other CNC equipment. He has amazing stories to
tell not only about other machines, but also about his experiences
in supporting PlasmaCAM customers.
click here to read about our
tech support agent's experiences
Can I see a machine before I buy one? Can I talk to
someone who has a machine?
In order to keep the cost of our system low, we don't sell through
dealers. Therefore you avoid having to pay double on the price of the
machine, plus you get direct access to the highest quality support. We
avoid costly local showrooms and demonstrations by instead providing an
excellent demonstration video. The video actually demonstrates the machine
more thoroughly than a live demonstration could.
We also try to minimize the interruptions to our customers, since they have their own shops to run and appreciate this consideration as you probably would. So watch our video first; also read our survey results and testimonials. You can even order a sample part if you like. Once you have taken these steps, call us to discuss any further accommodations that you feel you need.
click here for testimonials and survey results
What can I do with this machine? What kind of business
can I start?
"It's been a li'l money-maker for me."
-Marni Thielbar, Thielbar Mfg.
During the last few decades, inexpensive mass-produced plastic and particle board
products have controlled a segment of the consumer market. However, this trend is dying as interest
in more enduring materials is resurging. Rugged materials of antiquity - like stone, metal and solid
wood - seem to hold up forever and are becoming popular again. This means that the capabilities
afforded by the PlasmaCAM system provide a great business opportunity.
click here for some ornamental
iron ideas
Of course there are many other great opportunities
with this machine such as in rapid prototyping, repair, and production.
If you don't have a PlasmaCAM system, you're probably making parts
the hard way. Get our demonstration video today and see the difference.
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